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Shopping Guide

Method of Payment

We accept Credit Card and PayPal settlement.

Available credit cards:
VISA, MasterCard
*The settlement process will be executed immediately when ordering for Pre-Order items.

Exchange rates are subject to change.
Please be sure the amount cannot be changed at the time of purchase.

Shipping Charges & Fees

Products will be shipped by DHL.
Customs duties and shipping charges are included in the item price.

Delivery time

Shipment will be made by DHL within 3 business days after the order confirmation.(Pre-order items are exception)

Cancellation or Exchanges

Cancellation after order confirmed and change in contents of order cannot be received.

Returns and Exchanges

Returns and Exchanges of products shall be applied mutatis mutandis to the provisions of the following rules.

1. Returns and Exchanges of Defected products.

If there are defects or failures in the item purchased, the defective part will be checked and respond with the exchange or refund.

<Procedure>

  • Please contact customer support (customer@perverze.jp) within seven days of receiving the products.
  • Please note that returning of the products after 8 days will not be accepted.
  • Refund will be made in case the same item is out of stock.

※ Not accepting returns and exchanges for the products purchased through other sites, please contact the dealer of the purchased.


2. Returns and Exchanges of Non-defective products

Please note that we do not accept any returns and exchanges due to customer's convenience.

Contact Us

Inquiries about products are received by e-mail.
Please inquire from the following formatted mail.

Inquiries are here