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GUIDANCE OF SHOPPING
Use of Site
Supported environment of this site is Internet Explorer 9.0 or higher / Edge 21 or higher / Firefox 43 or higher / Safari 5.1 or higher / Chrome 45.0 or higher.
You can view products and all other information on the site without registration, but registration is necessary to order the items.
Registration fee and all other subsequent admission fee, annual fee etc. are free.
Also, if you register your name, address, phone number from "Editing Member Information" page, you can save time for entering personal information and only ID and password is required when you order through online shopping.
In addition, we will irregularly distribute product information and benefit information such as announcement of sale.
- Confirmation, modification and cancellation of registration information (Confirmation of your registered information)
- Add billing and shipping destination
- Changing password (You may change your registered password)
Method of Payment
We accept credit card and PayPal settlement.
Available credit cards:
VISA, MasterCard, JCB, AMERICAN EXPRESS, Diners Club
*The settlement process will be executed immediately when ordering for reserved items.
Shipping Charges & Fees
Products will be shipped by EMS.
Countries and rate of shipment are as follows.
|United States of America||$28|
PLEASE NOTE THAT THE DELIVERY CHARGES DO NOT INCLUDE IMPORT COSTS THAT MAY BE DUE WHEN THE PACKAGE REACHES THE COUNTRY OF DESTINATION.
The shipment will be made by EMS within 5 business days after receivable of the order.
*Pre-order orders are excluded.
Cancellation or changes of the order
Cancellation after order confirmed and change in contents of order cannot be received.
Returns and Exchanges
Returns and Exchanges of products shall be applied mutatis mutandis to the provisions of the following rules.
1. Returns and Exchanges of Defected products.
If there are defects or failures in the item purchased, the defective part will be checked and respond with the exchange or refund.
- Please contact customer support (firstname.lastname@example.org) within seven days of receiving the products.
- Please note that returning of the products after 8 days will not be accepted.
- Refund will be made in case the same item is out of stock.
※ Not accepting returns and exchanges for the products purchased through other sites, please contact the dealer of the purchased.
2. Returns and Exchanges of Non-defective products
Please note that we do not accept any returns and exchanges due to customer's convenience.
Inquiries about products are received by e-mail.
Please inquire from the following formatted mail.
Inquiries are here